Shipping
At this time, Sour Ink only offers domestic shipping within the United States. We apologize for any inconvenience.
Sour Ink Shipping Policy
We’re just as excited as you are to get your Sour Ink goodies to your doorstep! Here’s everything you need to know about shipping:
Processing Time
Orders are typically processed within 2–5 business days.
During high-demand times (like drops or holidays), please allow a little extra time—we’re a small team, but we’re working hard to get your order out!
Shipping Rates & Times
Shipping rates are calculated at checkout based on your location and order size.
You’ll receive a tracking number once your order ships.
Estimated delivery times: 3–7 business days
Free Shipping
We offer free standard shipping on U.S. orders over $65!
Lost or Stolen Packages
Once your order leaves our hands, it’s in the care of the carrier. We’re not responsible for lost or stolen packages, but if you run into issues, pleases contact us—we’ll do what we can to help!
Questions?
Email us at thesourink@gmail.com or reach out via our contact page. We're here to help!
Returns and Exchanges
We accept returns and exchanges within 30 days of the delivery date.
Items must be in original condition with all tags attached (Tag requirement is determined by condition of clothing)
Final sale items are non-returnable.
How to Start a Return
To begin a return or exchange, please email us at thesourink@gmail.com with your order number and reason for the return. We’ll guide you through the next steps!
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made a mistake.
We recommend using a trackable shipping method
Refunds
Once we receive and inspect your return, your refund will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear on your statement.